Terms & Conditions

Terms & Conditions

Overview

This website is operated by PT. Barong Gajah Serasi. Throughout the site, the terms “we,” “us,” and “our” refer to PT. Barong Gajah Serasi. We offer this website, including all information, tools, and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced or linked herein. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

If these Terms are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to these Terms. You may review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the site following changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform enabling us to sell our products and services to you.


Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent to allow any minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction (including, but not limited to, copyright laws) through use of the Service.

You must not transmit any worms, viruses, or code of a destructive nature.

A violation of any of these Terms may result in immediate termination of your access to our Services.


Section 2 – General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
(a) transmission over various networks, and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service or access to it without our express written permission.

Section headings are included for convenience and will not affect interpretation.


Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if any information on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon without consulting more accurate, complete, or current sources. Reliance on this material is at your own risk.

This site may include historical information, which is not current and is provided for reference only. We reserve the right to modify the site’s contents at any time, but we are not obligated to update any information. You agree it is your responsibility to monitor site changes.


Section 4 – Modifications to the Service and Prices

Product prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.


Section 5 – Products or Services

Certain products or services may be available exclusively online and in limited quantities, subject to our Return Policy. [Insert link to Return Policy]

We strive to display product colors and images accurately, but cannot guarantee display accuracy on all devices.

We reserve the right to limit product or service sales to specific individuals, regions, or jurisdictions. Limits on quantities may also apply.

All product descriptions and pricing are subject to change at any time without notice. We may discontinue any product at any time.

We do not guarantee that the quality of any products, services, or materials purchased will meet your expectations.


Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order. In our discretion, we may limit or cancel quantities per person, per household, or per order — including orders with the same account, credit card, billing, or shipping address.

If we change or cancel an order, we may attempt to notify you via the provided email or billing address/phone number.

You agree to provide current, complete, and accurate purchase and account information. You also agree to update this information as necessary for us to complete transactions and contact you.

For more information, please see our Return Policy.


Section 7 – Optional Tools

We may provide access to third-party tools that we do not monitor or control.

You acknowledge that we provide such tools “as is” and “as available,” without warranties or endorsements. We hold no liability related to your use of optional third-party tools.

Use of these tools is entirely at your own risk, and you should ensure you agree with the third-party provider’s terms.

We may also introduce new features or services in the future, which will also be subject to these Terms.


Section 8 – Third-Party Links

Some content, products, or services may include materials from third parties.

Third-party links may direct you to websites not affiliated with us. We are not responsible for evaluating or guaranteeing their content and disclaim any liability for third-party materials or services.

We are not liable for harm related to transactions made through third-party websites. Please review third-party terms before engaging in any transaction.


Section 9 – User Comments, Feedback, and Submissions

If you send creative ideas, suggestions, proposals, or other materials — whether at our request or unsolicited — you agree that we may use, edit, copy, publish, or distribute such submissions without restriction or compensation.

We have no obligation to:
(1) maintain any submission in confidence,
(2) pay compensation for submissions, or
(3) respond to submissions.

We may, but are not obligated to, monitor, edit, or remove content that violates these Terms or is offensive, unlawful, or objectionable.

You are responsible for any comments you make. Your comments must not violate any rights of third parties or contain unlawful, offensive, or harmful content. Do not use a false email address or mislead others as to your identity.


Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. [Insert link to Privacy Policy]


Section 11 – Errors, Inaccuracies, and Omissions

Occasionally, the site or Service may contain errors or omissions related to product descriptions, pricing, shipping, or availability. We reserve the right to correct any such errors and to change or cancel orders based on inaccurate information, even after an order has been submitted.

We are not obligated to update or clarify information on the site unless required by law. Any update date noted does not imply all content has been modified.


Section 12 – Prohibited Uses

You may not use the site or its content:
(a) for unlawful purposes;
(b) to solicit unlawful acts;
(c) to violate regulations or laws;
(d) to infringe intellectual property rights;
(e) to harass, abuse, or discriminate;
(f) to submit false or misleading information;
(g) to spread viruses or malicious code;
(h) to collect personal data;
(i) to spam or scrape;
(j) for obscene purposes; or
(k) to interfere with security features.

We reserve the right to terminate your use for violating any prohibited uses.


Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, secure, or error-free use of the Service.

Use of the Service is at your own risk. The Service and products are provided “as is” and “as available,” without warranties of any kind.

PT. Barong Gajah Serasi and its affiliates shall not be liable for any damages — direct or indirect — arising from use of the Service or any purchased product.

In jurisdictions where limitations on liability are restricted, our liability shall be limited to the maximum extent permitted by law.


Section 14 – Indemnification

You agree to indemnify and hold harmless PT. Barong Gajah Serasi and its affiliates, officers, employees, and partners from any claim or demand due to your breach of these Terms or violation of any law or third-party rights.


Section 15 – Severability

If any provision of these Terms is deemed unlawful, void, or unenforceable, that part shall be severed without affecting the validity of remaining provisions.